No. These types of transport are not permitted inside the harbour area.

We recommend you pre book a driver via our team who will be able pick you up from Asian Pantry

Our team in Sanur are unable to assist you with outside drivers, grab/goejk/taxi due to local Sanur regulations

Leave with enough time to reach the departure point.

We will leave without you if you are late, wait wait one more time, we will leave without you if you are late…… There will be no refunds, changes and NO the ticket can not be credited to a later trip as we could have sold your seat to someone else…. We have advised to use our drivers only.

There can be heavy traffic at certain times, ceremonies, road closures.

Please review the conditions carefully once you have booked your ticket and arrive NO LATER THAN 30 minutes prior to your departure.

If you phone our guest services team to advise you are running late – the boat will still leave on time without you.


From your landing time, if you are coming off an international flight, we recommend you book a boat ticket 3 hours after this time, no earlier. This will allow enough time for immigrations, customs, baggage delays, traffic.